732-303-9950
FACILITY & BUSINESS OPERATIONS Box Office Manager
  • Advise and assist with the implementation, reporting, and generating of event reports
  • Overseeing the daily, weekly, monthly and yearly sales of tickets and entering and submitting data as required
  • Reconciling any issues between ticket sales and the financial department including shortages or overages in cash drawers
  • Develop and maintain documentation and training material on Box Office policies and procedures
  • Work closely with accounting on executing proper cash handling and cash control procedures.
  • Hiring, training, scheduling and supervision of ticket office staff. Making sure that all staff is fully trained in handling customer issues and explaining policy regarding ticket sales
  • Demonstrate excellent customer service skills, respond promptly to customer inquiries and requests, and train all Box Office personnel in customer service standards
  • Provide rapid response for critical issues
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