Provides leadership and execution in all areas of business operations (including event operations, facility enhancement, event booking, guest experience, information technology, tenant relations, vendor relations and labor relations) as applicable.

  • Primary responsibility is to support and drive business results for operations excellence and exemplary guest service , including maximizing event strategy and growth and leverage visible and strategic vision.
  • Drives highest levels of guest service to clients, guests, partners, agents, performing acts, promoters, vendors etc.; partners with cross-functional team for comprehensive guest experience culture to create extraordinary moments.
  • Identifies and builds key relationships (client, community, regulatory, industry) at levels appropriate to existing strategy and the needs of the business; establishes a diverse client network and recognizes and manages unique client needs
  • Proactively seek new business opportunities to grow the company’s footprint, identifying strategic initiatives to enhance, manage and support the business as an industry leader.
  • Experience in arena operations and service, facility management, labor relations, vendor contract negotiations and management, tenant relations and exemplary customer/guest service.
  • Strong conceptual and strategic skills and ability to work with and thoroughly understand all functional areas involved in managing a multi-million dollar sports and entertainment facility.

Below is a partial list of some of Prodigy Sports' recent placements for Senior Vice President, Business Operations

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