FACILITY & BUSINESS OPERATIONS Vice President, Ticket Operations
  • Provide strong leadership, recruitment, management, supervision and motivation to the 60+ full time employees of the ticket sales, service and operations departments through the use of evaluation, and training, coaching and situational practices.
  • Responsible for all Ticket operations including budget formulation and control, capital expenditures, sales and financial reporting.
  • Evaluate development of innovative opportunities for the Ticket Operations Department in an effort to meet or exceed all revenue goals.
  • Develop and execute a short and long term operations business plan.
  • Provide strategic direction on maximizing existing revenue opportunities while developing new revenue streams.
  • Manage and maintain the revenue and expense budgets for Ticket Operations.
  • Continuously evaluate businesses processes to create efficiencies in customer service disciplines.
  • Monitor daily, weekly, monthly, and yearly results of ticket staff to measure productivity and results.
  • Maximize revenue by developing, managing and maintaining all relationships as it relates to Ticket Operations & Service programs that are critical to the development of revenue.
  • Monitor and develop pricing strategies for all ticket related products.
  • Create a collaborative team environment for personal accountability, professionalism and personal achievement within a positive team-first atmosphere.
  • Develop a compensation plan that focuses on overall department goals, personal accountability along with the ability and opportunity for staff to overachieve.

Below is a partial list of some of Prodigy Sports' recent placements for Vice President, Business Operations

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